Privacy Policy

In line with the General Data Protection Regulations (GDPR), we, Pristine Clean Services Ltd, have written our Privacy Policy which explains what types of data we collect and how we use personal information about you.

The Privacy Notice will also cover how long we are permitted to keep your data and also what your rights are regarding your data.

Website Information Collected

We collect information from visitors to this website through the use of online forms/ email hyperlinks and every time you email us your details we collect additional information about your visit to our website. Please see our cookies policy for more details.

Use of Personal Information

We process personal information collected via this website for the purposes of:

• Providing and personalising our services
• Dealing with your inquiries and requests
• Administering orders and accounts relating to our suppliers or customers
• Maintaining information as a reference tool or general resource
• Providing you with information about products and services

We will send you information according to the preferences you submitted via our data capture form. If you would like to change these preferences at any point, please contact us via email, info@pristineservices.net

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.

If at any point you would like to opt-out of receiving communications from us or would like to change the channels (such as email or post) that we use to contact you, contact our Commercial Manager, Amanda Scott (amanda.scott@pristineservices.net).

Disclosures

We will not share your data with third parties except as required to do so by government bodies and law enforcement agents.

Other Websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Submit Access Requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please subject a Subject Access Request by writing to us:

Pristine Clean Services Ltd
Pristine House
Dalcross
Inverness
IV2 7JL

Internet-Based Transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.com

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.com

Please note that turning off cookies will restrict your use of our website.

Changes to our Privacy Statement

We keep this privacy statement under regular review and will replace the contents of any updates here and on employees MyPortal accounts. Paper copies of the Privacy Notice may also be obtained by writing to us at the following address:

HR Department
Pristine House
Dalcross
Inverness
IV2 7JL

This privacy statement was last updated on 7 August 2018.

Contact Information and Further Advice

For further advice please contact the Commercial Manager, Amanda Scott (amanda.scott@pristineservices.net) or alternatively on 0800 6522650.

Complaints

We seek to resolve directly all complaints about how we handle your personal information, but you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), whose contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concerns